Q&A

Frequently Asked Questions

1. Custom Rod Process

Q: How do I customize my rod?
A: It's simple! You can select your rod blank, grip type, guide style, and color directly in our online customizer. Once you make your choices, your rod is built using our fast GuideFusion™ system—most rods are ready in under 15 minutes.

Q: Can I request something not listed in the customizer?
A: Absolutely. If you have a unique design in mind, just reach out via our contact form or chat widget. We love bringing creative ideas to life.

2. Product Info

Q: What's the difference between the Vanguard and Zenith series?
A: Vanguard rods are high-quality graphite, designed for reliable performance and affordability. Zenith rods use premium Japanese carbon fiber and include the Hydrocoat option for extra rust protection, higher durability, and top-tier sensitivity.

Q: How do I know which rod fits my fishing style?
A: Check out our rod quiz or guide:
6' Vanguard: ideal for speckled trout, flounder, sheepshead
6'6" Vanguard: red drum, black drum, snook, Spanish mackerel
7' Zenith: inshore light tackle for precision and sensitivity
7'6" Zenith: heavier inshore applications and bigger game

3. Shipping & Returns

Q: Do you ship internationally?
A: Currently, we only ship within the United States.

Q: How long will shipping take?
A: Most rods ship within 2–3 business days. Once shipped, standard delivery takes 3–7 days depending on your location.

Q: What if my rod arrives damaged?
A: No worries! Contact us immediately and we'll replace or repair your rod at no extra cost. Your satisfaction is our priority.

4. Care & Maintenance

Q: How do I maintain my rod?
A: Rinse your rod with fresh water after each use, especially after saltwater trips. Keep guides and grips clean and dry. Store your rod in a protective case when not in use.

Q: Are the rods waterproof or rust-resistant?
A: Zenith rods can be upgraded with our Hydrocoat option, which prevents rust on guides and keeps grips from getting slippery. All rods are designed to withstand inshore and light saltwater conditions.

5. Payments & Discounts

Q: What payment methods do you accept?
A: We accept all major credit and debit cards, as well as PayPal.

Q: Do you offer discounts?
A: Yes! First-time buyers can get a 10% discount when signing up for our newsletter. Keep an eye out for seasonal promotions and event specials.

6. Technical or Misc

Q: What's GuideFusion™?
A: GuideFusion™ is our proprietary guide bonding system. Unlike traditional thread wraps, it uses UV-curable, color-infused epoxy to create stronger, faster, and visually unique rod guides. It cures in about 2 minutes, letting us complete a full custom rod in under 15 minutes.

Q: Can I watch my rod being built?
A: Definitely! Join us at our live events like the First Friday Market in Beaufort, where you can watch your rod come together in real time using our UV curing process.